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The A+ certification is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers. The A+ Certification course is the first step in preparing for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician. Build on your existing…



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The A+ certification is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers.

The A+ Certification course is the first step in preparing for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician. Build on your existing user-level knowledge and experience with personal computer software and hardware to develop fundamental skills and concepts that you will use on the job. Students acquire the essential skills and information needed to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance on basic personal computer hardware and operating systems.

Why CompTIA A+?

  • Dell, Intel and Lenovo require it for service techs
  • Recognized by U.S. Dept. of Defense
  • ISO and ANSI accredited
  • Vendor-neutral
  • Held by 900,000 IT professionals

Jobs that use CompTIA A+

  • Technical support specialist
  • Field service technician
  • IT support administrator
  • IT support technician
  • IT support specialist

Course Outline:

UNIT 1: Introduction:

Course – Valuation – Concepts – Certification Value – Job Opportunities – Hardware – Basics – Essentials – Functioning.
Basic Electricity – Concepts – Formulas – Component Identifications – Testing – Soldering – Power supply – AC & DC – Measuring devices – Multimeter – Voltages – Testing – UPS – Load Calculations – Frequency – Tools Usage – Integrated Circuits – Designing Circuit – Programming – Programmer kit – IC Fusing – PCB – Circuit board – Drilling – Fixing Components – PCB boards – Safety Measures.

UNIT 2: PC Anatomy:

Introduction – Numbering Systems – Data transfer – PC Fundamentals – Inside PC – Hardware and Software – Essential Parts – Cables and Connectors – Functions – Input and Output Ports – Devices – Multimedia devices – Installing I/O and Multimedia Ports – Operations – Maintenance – Troubleshooting – Cabinets – CPU Cases – Introduction – Types – Portable systems – Features – Configuring Power Management – Applications – Operations – Assembling – Disassembling – Parts Identifications – Troubleshooting – Maintenance – Safety Measures.

Unit 3: Processing:

Introduction – Motherboards – Types – Concepts – Components – Power Supplies – Voltages – Safety Measures – Protection types – Cooling – BIOS – Types – Concepts – Configuration – POST – CMOS – Processors – Types – Installing CPU – Socket – Types – Functions – Cooling Methods – Safety Measures.

Memory & Expansion Slots:

Introduction – Types – Installing Memory Modules – Operations – Storing – Permanent – Temporary – Flash Memory – Virtual Memory – Expansion Slots – Types – Installing Expansion Cards – Preventive Maintenance.

UNIT 4: Storage Devices:

Introduction – Types – Technology – Hard disk – Types – Installing Hard disk – Operations – Installation Setup – Calculating spaces – Installation types – Maintaining Hard disk – Safety Measures – Floppy Disk – Types – Installing Floppy Disk – Operations – Maintaining Floppy Disk – Preventive Maintenance – Optical Devices – Types – Installing CD or DVD – Technology – Removable Devices – Preventive Maintenance.

Input & Ouput Devices:

Introduction – Types – Technology – Input Devices – Keyboard and Mouse – Functions – Scanner – Types – Installing Scanner – Installation Setup – Operations – Maintaining Scanner – Safety Measures – Output Devices – Monitor – Installing Monitor – Display Types – Installing Video Card – Memory – Maintenance – Printer – Types – Installing Printer – Installation Setup – Operations – Interface Types – Printing Process – Performance – Tools – Preventive Maintenance.

UNIT 5: Operating Systems:

Introduction – Types – Dos – Setup – Configurations – Disks – Boot Disks – Format – Create – Delete – Partitions – File system – Fat – Ntfs – Installations – Client – Server – OS – Windows – Tools – Control panel – Applications – Programs – Add or Remove Softwares – Command Prompt – Dos Commands – Performance – Maintenance – Troubleshooting.

Security:

Introduction – Types – Functions – User – Accounts – Modify – Properties – Workgroup – Domain – Configurations – Managing Disks – Files – Folders – Encryption – Compression – Defragmentation – Sharing – Permissions – Maintenance – Troubleshooting.

UNIT 6: Network:

Introduction – Types – Connections – Network – Internet – Intranet – Network Devices – Routers – Hubs – Switches – Dial up – VPN – Modem – Communications – TCP/IP – IPV4 – IPV 6 – Link – – Datas – Email – Web Browser – File Sharing – Backup – Operations – Client – Server – Domain – Workgroup – Configurations – Permissions – Maintenance.

Troubleshooting:

Introduction – Types – Problems – Power – Boot- Memory – Motherboard – Storage Devices – Removable Media – Applications – Programs – Network – Modem – NIC – Connections – Intranet – Internet – Printer – Recovery – Repair Disk – Backup – Restore – Datas – Registry – Booting Files – Image – ASR – Safety Measures.

Practical Training:

Part 1:

  • Hardware Functions
  • Electricity Operations
  • Measuring Voltages
  • Input & Output Supply
  • Tools Requirements
  • Component Identifications
  • IC Functions
  • Circuit Designing
  • Basic Programming & Fusing
  • PCB Boards
  • Components Fixing Operations
  • Safety Measures

Part 2:

  • Numbering Systems
  • Data Transfer Functions
  • PC Fundamentals
  • Cables & Parts Identifications
  • Input & Output Devices Functions
  • CPU Cabinets
  • Assembling & Disassembling
  • Portable Systems
  • Power Management
  • Maintenance

Part 3:

  • Motherboards Functions
  • Installing Motherboards
  • Power Management
  • BIOS Operations
  • CPU Installations & Types
  • Sockets & Processing Functions
  • Cooling Methods
  • Protection Types
  • Safety Measures
  • Troubleshooting

Part 4:

  • Memory Operations
  • Installing Memory Modules
  • Memory Types & Operations
  • Expansion Slots Functions
  • Installing Expansion Cards
  • Operations & Types
  • Performance
  • Maintenance

Part 5:

  • Storage Devices Concepts
  • Operations & Technologies
  • Installing Storage Devices
  • Types of Installations
  • Optical Devices
  • Removable Devices
  • Maintenance
  • Troubleshooting
  • Safety Measures

Part 6:

  • Input & Output Devices Installations
  • Operations
  • Installation Setup
  • Display Operations & Functions
  • Interface Types
  • Printing Process
  • Operations
  • Performance
  • Safety Tools
  • Preventive Maintenance

Part 7:

  • Operating Systems
  • OS Types
  • Setup Configurations
  • File Systems
  • Disk Configurations
  • Windows Tools
  • Control Panel
  • Applications & Programs
  • Maintenance
  • Troubleshooting

Part 8:

  • Security Concepts
  • User Accounts
  • Applications & Configurations
  • Network Devices
  • Connections & Functions
  • Network Communications
  • Backup Operations
  • File Permissions
  • Network Sharing
  • Maintenance & Troubleshooting

Configuring Network Connectivity(14%)

Configure IPv4 network settings

  • Connecting to a network; configuring name resolution; setting up a connection for a network; network locations; resolving connectivity issues; APIPA

Configure IPv6 network settings

  • Configuring name resolution; connecting to a network; setting up a connection for a network; network locations; resolving connectivity issues; link local multicast name resolution

Configure networking settings

  • Adding a physically connected (wired) or wireless device; connecting to a wireless network; configuring security settings on the client; set preferred wireless networks; configuring network adapters; configuring location-aware printing

Configure Windows Firewall

  • Configuring rules for multiple profiles; allowing or denying an application; network-profile-specific rules; configuring notifications; configuring authenticated exceptions

Configure remote management

  • Remote management methods; configuring remote management tools; executing PowerShell commands

Configuring access to resources(14%)

Configure shared resources

  • Folder virtualization; shared folder permissions; printers and queues; configuring HomeGroup settings

Configure file and folder access

  • Encrypting files and folders by using EFS; configuring NTFS permissions; resolving effective permissions issues; copying files vs. moving files

Configure user account control (UAC)

  • Configuring local security policy; configuring admin vs. standard UAC prompt behaviors; configuring Secure Desktop

Configure authentication and authorization

  • Resolving authentication issues; configuring rights; managing credentials; managing certificates; smart cards with PIV; elevating user privileges; multifactor authentication

Configure BranchCache

  • Distributed cache mode vs. hosted mode; network infrastructure requirements; configuring settings; certificate management

Configuring mobile computing (10%)

Configure BitLocker and BitLocker To Go

  • Configuring BitLocker and BitLocker To Go policies; managing Trusted Platform Module (TPM) PINs; configuring startup key storage; data recovery agent support

Configure DirectAccess

  • Configuring client side; configuring authentication; network infrastructure requirements

Configure mobility options

  • Configuring offline file policies; transparent caching; creating and migrating power policy

Configure remote connections

  • Establishing VPN connections and authentication; enabling a VPN reconnect; advanced security auditing; NAP quarantine remediation; dial-up connections; remote desktop; published apps

Monitoring and maintaining systems that run windows 7(11%)

Configure updates to Windows 7

  • Configuring update settings; determining source of updates; configuring Windows Update policies; reviewing update history; checking for new updates; rolling back updates

Manage disks

  • Managing disk volumes; managing file system fragmentation; RAID; removable device policies

Monitor systems

  • Configuring event logging; filtering event logs; event subscriptions; data collector sets; generating a system diagnostics report

Monitor systems

  • Configuring event logging; filtering event logs; event subscriptions; data collector sets; generating a system diagnostics report

Configure performance settings

  • Configuring page files; configuring hard drive cache; updated drivers; configuring networking performance; configuring power plans; configuring processor scheduling; configuring desktop environment; configuring services and programs to resolve performance issues; mobile computing performance issues; configuring power

Configuring backup and recovery options(11%)

Configure backup

  • Creating a system recovery disk; backing up files, folders, or full system; scheduling backups

Configure system recovery options

  • Configuring system restore points; restoring system settings; last known good configuration; complete restore; driver rollback

Configure file recovery options

  • Configuring file restore points; restoring previous versions of files and folders; restoring damaged or deleted files by using shadow copies; restore user profiles

Networking Lab

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